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1. PRIVACY POLICY

Privee Noir LLC
Effective Date: 2/26/26

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1. Overview

Privee Noir LLC (“Privee Noir,” “we,” “our,” or “us”) is committed to safeguarding the privacy and confidentiality of our clients. Discretion is foundational to our brand.

This Privacy Policy explains how we collect, use, protect, and manage personal information.

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2. Information We Collect

We may collect:

  • Full name, address, email, phone number

  • Billing and payment details

  • Service preferences and lifestyle information necessary to perform services

  • Emergency contacts (if applicable)

  • Communications between you and Privee Noir

We collect only information reasonably necessary to provide services.

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3. How We Use Information

Client information is used solely to:

  • Deliver requested services

  • Coordinate scheduling

  • Process billing and payments

  • Maintain quality control

  • Ensure safety and operational standards

We do not sell, rent, or trade client data.

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4. Confidentiality & NDAs

All representatives of Privee Noir sign legally binding Non-Disclosure Agreements (NDAs).

Confidential information includes client identity, residence details, schedules, lifestyle information, and any personal matters disclosed during service.

Confidentiality remains in effect during and after engagement.

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5. Data Protection

We implement reasonable administrative, technical, and organizational safeguards to protect personal information. However, no system is entirely secure, and clients acknowledge inherent digital risks.

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6. Policy Updates

We may revise this Privacy Policy at any time. Continued use of services constitutes acceptance of updates.

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2. TERMS OF SERVICE

Privee Noir LLC

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1. Scope of Services

Privee Noir provides private concierge, lifestyle, and home services. We do not provide licensed medical, legal, financial, or therapeutic services unless explicitly stated and credentialed.

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2. Professional Boundaries

All representatives of Privee Noir are strictly prohibited from engaging in romantic, intimate, or sexual relationships with clients.

Violation results in immediate termination of the representative and possible legal action.

These boundaries protect both parties and preserve service integrity.

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3. Assigned Representative

Clients are thoughtfully matched with a representative.

If a client feels the assigned individual is not a suitable fit, we request notification as soon as possible. We will make reasonable efforts to reassign promptly.

Continuity is prioritized, but compatibility matters.

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4. Payment & No Refund Policy

All payments, retainers, deposits, and service packages are final.

Due to scheduling commitments, preparation, and resource allocation, Privee Noir maintains a strict no-refund policy.

Management reserves sole discretion for rare exceptions.

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5. Right to Refuse or Terminate Service

Privee Noir reserves the right to suspend or terminate services at any time if:

  • Safety is compromised

  • Professional boundaries are violated

  • Harassment or misconduct occurs

  • Payment obligations are unmet

Termination under these circumstances does not qualify for refund.

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6. Limitation of Liability

Privee Noir is not liable for:

  • Pre-existing property conditions

  • Client-directed decisions or purchases

  • Third-party vendor errors

  • Circumstances beyond reasonable control

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3. CODE OF CONDUCT

Professional Standards & Mutual Respect Policy

Privee Noir operates under principles of discretion, professionalism, and mutual respect.

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1. Employee Standards

All representatives:

  • Sign NDAs

  • Complete sexual harassment prevention training

  • Maintain strict professional boundaries

  • Adhere to ethical conduct standards

  • Represent the brand with discretion and dignity

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2. Zero Tolerance Policy

Privee Noir enforces a zero-tolerance policy for:

  • Sexual harassment

  • Discrimination

  • Inappropriate physical contact

  • Hostile or unsafe environments

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3. Client Responsibilities

Clients agree to:

  • Maintain professional boundaries

  • Provide a safe working environment

  • Refrain from inappropriate conduct

  • Communicate respectfully

If a client engages in harassment or misconduct toward staff, services may be terminated immediately without refund.

 

4. Discretion Is Mutual

Privee Noir protects client privacy. We expect clients to respect the privacy, dignity, and reputation of our representatives.

Discretion operates both ways.

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4. CLIENT ENGAGEMENT POLICY

Service Experience Guidelines

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1. Scheduling & Time Allocation

Services are reserved based on availability and confirmed upon payment or retainer.

Missed appointments or last-minute cancellations may result in forfeiture of service time.

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2. Service Environment

Clients are responsible for ensuring a safe, lawful, and appropriate environment for representatives.

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3. Reassignment Requests

If a client prefers a different representative, notification should be provided promptly so adjustments can be made efficiently.

 

4. Brand Integrity

Privee Noir represents a private, elevated service experience. Misrepresentation of services, staff, or internal operations may result in termination of engagement.

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